1. Introduction
MTechZilla ("we", "us", "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [http://www.mtechzilla.com] or use our services, including form submissions and analytics.
This policy applies to all visitors and users of our services regardless of location. By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide Directly
- Contact Information: First name, last name, email address, company name
- Project Information: Project Requirements
- Preferences: NDA request status
- Communication Data: Messages, inquiries, and any details included in form submissions
2.2 Information Collected Automatically
- Device Information: IP address, device type, operating system, browser type and version
- Usage Data: Pages visited, time spent on pages, click patterns, referral sources, exit pages
- Location Data: Country and city based on IP address
- Cookie Data: As detailed in Section 5 below
2.3 Information from Third Parties
We may receive information about you from business partners, vendors, or publicly available sources for business development purposes.
3. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
- Consent: For marketing communications and optional cookies
- Legitimate Interests: For business operations, website improvement, and security
- Contract Performance: To provide requested services or respond to inquiries
- Legal Obligations: When required by law or regulations
4. How We Use Your Information
We use collected information for:
- Service Delivery: Responding to inquiries within 24 hours, providing quotes, delivering contracted services
- Communication: Sending service updates, project status, and relevant industry information
- NDA Processing: If requested, preparing and executing non-disclosure agreements
- Analytics: Understanding website usage patterns and improving user experience
- Security: Detecting and preventing fraud, unauthorized access, and other illegal activities
- Legal Compliance: Meeting regulatory requirements and responding to legal processes
- Marketing: With your consent, sending promotional materials about our services
5. Cookies & Tracking Technologies
5.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality (session management, security)
- Analytics Cookies: Google Analytics to understand site usage (retention: 26 months)
- Preference Cookies: Remember your settings and choices (retention: 1 year)
- Marketing Cookies: If consented, for relevant advertising (retention: 90 days)
6. Disclosure of Your Information
We do not sell, rent, or trade your personal data. We may share information with:
6.1 Service Providers
- Hosting: Webflow
- Analytics: Google Analytics and Posthog Analytics
- CRM Systems: Hubspot
6.2 Legal Requirements
We may disclose information when required to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Respond to government requests
6.3 Business Transfers
In case of merger, acquisition, or sale of assets, your information may be transferred with appropriate confidentiality agreements.
7. Data Security
We implement industry-standard security measures including:
- Encryption: SSL/TLS for data transmission, encryption at rest for sensitive data
- Access Controls: Role-based access, multi-factor authentication for administrative access
- Regular Audits: Security assessments and vulnerability testing
- Incident Response: Documented breach notification procedures
- Secure Form Submission: All contact forms use encrypted connections
In case of a data breach affecting your personal data, we will notify you within 72 hours where required by law.
8. Your Rights
8.1 Rights Under GDPR (EU/UK Residents)
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion ("right to be forgotten")
- Restriction: Limit processing of your data
- Portability: Receive your data in a machine-readable format
- Object: Oppose processing based on legitimate interests
- Withdraw Consent: For consent-based processing
- Complaint: Lodge a complaint with your supervisory authority
8.2 Rights Under CCPA (California Residents)
- Know what personal information is collected
- Know whether personal information is sold or disclosed
- Say no to the sale of personal information
- Request deletion of personal information
- Non-discrimination for exercising privacy rights
8.3 Exercising Your Rights
Submit requests to privacy@mtechzilla.com. We will respond within 30 days (or as required by applicable law). We may request identity verification for security purposes.
9. International Transfers
As a global company, we may transfer your data internationally. We ensure appropriate safeguards through:
- Standard Contractual Clauses approved by the European Commission
- Adequacy Decisions where applicable
- Technical and organisational measures to protect data during transfer
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately at privacy@mtechzilla.com for deletion.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
12. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.
13. Updates to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Material changes will be notified via:
- Email notification to registered users
- Prominent notice on our website
- Update to the "Last Updated" date
Please review this policy periodically for updates.
16. Contact Information
For privacy-related questions, requests, or complaints:
Legal Council,
MTechZilla,
Email: privacy@mtechzilla.com
This privacy policy is provided in English. In case of any discrepancy between translated versions, the English version shall prevail.
