Our approach began with a two-week discovery phase where we shadowed operators, interviewed stakeholders, and mapped the entire charging ecosystem. We then moved into rapid prototyping, delivering a functional MVP within 8 weeks that included core OCPP integration and basic monitoring capabilities. The build phase focused on developing the full platform architecture with microservices for scalability, implementing the AI invoice processing system, and creating both web and mobile interfaces. Throughout the project, we maintained bi-weekly sprint cycles with continuous deployment, ensuring the client could start onboarding chargers while we refined advanced features.